Terms of Service
Last updated November 15, 2026
iTextPro is a service of Phulax LLC ("we", "us"). By buying or using iTextPro business texting, 2FA codes or the client portal ("the Service") you agree to these terms.
1. The Service
We provide business phone lines that send and receive iMessage and SMS, a web portal, an API and verification-code sending. Message delivery depends on Apple, mobile carriers and other third parties, so we cannot guarantee that every message is delivered or delivered as iMessage.
2. Your account
You must be at least 18 and use the Service for a lawful business. Keep your login private. You are responsible for everything sent from your account and lines.
3. Consent and messaging rules
- Text only people who gave you permission to contact them. You must keep proof of consent.
- Honor opt-outs. STOP and similar replies are handled automatically; never re-add someone who opted out.
- Your first message to a new contact should be a short question with no link.
- New lines start slowly: a few new conversations per day, then more over time.
- No spam, purchased lists, harassment, phishing, illegal content, or content about cannabis, firearms sales, gambling, adult content, debt collection or high-risk financial offers.
- You must follow the TCPA, CAN-SPAM, state telemarketing laws and carrier rules that apply to you.
We may pause or end a line without refund if it is used in breach of these rules or puts other lines at risk.
4. Billing
Plans are billed in advance through Stripe. Monthly plans renew automatically until cancelled. The one-time setup fee covers provisioning your line and is non-refundable once the line is set up. 2FA code packs are prepaid and non-refundable once used. You can cancel any time by emailing us; cancellation takes effect at the end of the paid month. Prices may change with 30 days notice.
5. Phone numbers
Lines and phone numbers we provide stay ours. When your plan ends, the line may be reassigned. Ask us before you cancel if you want to discuss a transfer.
6. Availability
We aim for high uptime but the Service is provided "as is" without warranties of any kind. Planned maintenance and outages of Apple, carriers or hosting providers may interrupt it.
7. Limitation of liability
To the extent allowed by law, our total liability for any claim is limited to the amount you paid us in the 3 months before the claim. We are not liable for indirect or lost-profit damages, or for fines or claims caused by messages you send.
8. Indemnity
You agree to defend and hold us harmless from claims arising from your messages, your contact lists or your breach of these terms.
9. Trademarks
iPhone and iMessage are trademarks of Apple Inc. iTextPro is not affiliated with or endorsed by Apple.
10. Changes
We may update these terms. The date at the top shows the latest version. Continued use after a change means you accept it.
Questions: hello@itextpro.com